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At Zeina Handmade, we are committed to creating an exceptional online experience for all our customers. As a luxury handmade chocolate store located in Downpatrick Town, Northern Ireland, we strive to ensure our website is accessible and user-friendly for everyone, including individuals with disabilities.

ACCESSIBILITY STATEMENT

This statement was last updated on [enter relevant date]. We at Zeina Handmade are dedicated to making our site, zeinahandmade.com, accessible to all individuals, ensuring our luxury chocolate offerings can be enjoyed by everyone.

What web accessibility is

An accessible site allows every visitor, regardless of their abilities, to explore our exquisite range of 100% Belgian chocolates with relative ease and enjoyment, mirroring the experience of other customers.

What web accessibility is

We have adapted this site in accordance with WCAG 2.1 guidelines, aiming for compliance at the AA level. Our website's content has been structured to work seamlessly with assistive technologies, including screen readers and keyboard navigation. To enhance accessibility, we have:



    Utilized accessibility tools to identify and rectify potential issues


    Established a clear language setting for the site


    Organized the content order on our pages


    Created well-defined heading structures throughout the site


    Provided alternative text for all images


    Chosen color combinations that meet required contrast standards


    Minimized motion elements on the site


    Assured that all videos, audio, and downloadable files are accessible

We acknowledge that certain elements may depend on third-party content, which may affect accessibility compliance.

The accessibility of some pages may rely on content from third parties. If such instances occur, we will work towards ensuring those pages also meet accessibility standards.

Accessibility adjustments on this site

In our Downpatrick store, we have implemented various accessibility arrangements to ensure all customers can enjoy our luxurious chocolates, from accessible parking to the layout of our counters and product displays, ensuring a comfortable shopping experience.

Accessibility arrangements in our store

If you discover any accessibility issues on our site or require further assistance, please reach out to our accessibility coordinator:

[Name of the accessibility coordinator]


[Telephone number of the accessibility coordinator]


[Email address of the accessibility coordinator]


[Enter any additional contact details if relevant / available]

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